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| SUPERBcert ARRIVES in SHANGHAI, CHINA!! 5-3-04 | ||
| Barry, Judah; Having spent over 10 years living overseas as a career expatriate, I have often found it difficult to find items overseas of the same quality as those found in the United States. With the advent of the Internet, online shopping has managed to bring many of the items that I need to my doorstep, and in my current posting- they are delivered all the way to Shanghai, China. When I decided that I was going to ask my girlfriend of three years to marry me, I knew that I wanted to have an engagement ring before I proposed. Being a bit of an amateur gemologist, I quickly discovered that the majority of locally sold diamonds here in Shanghai are poorly cut, and of poor overall quality, so I decided that rather than taking an expensive flight to the U.S. or Antwerp, I would look for my stone and setting on the Internet. Of the thirty-two companies that I reviewed online, SUPERBcert is the only company that met my criteria for selection, quality, honesty, upgrade policy and return policy. Above all, SUPERBcert was willing to help me find a way ship my purchase to my address here in China. Most of the retailers that I telephoned were unwilling to consider my circumstances and could not think “outside the box”. I cannot reveal my title or position per regulation, but Barry knows that my credentials are both lengthy and impressive. Having found a beautiful stone on your site, accompanied by all the supporting documentation that I needed to feel confident in my purchase, I telephoned Barry Gutwein and explained my circumstances. Barry was helpful and responsive throughout the entire process, and even took my off-hours telephone calls (living in China, there is a twelve hour time difference). To make a long story short, SUPERBcert and Vatche exceeded my expectations for providing and delivering a truly superb product. My girlfriend and I are now engaged to be married, and the ring is gorgeous- everyone who sees it (it’s a bit difficult to miss) comments on how beautiful it is, and how unique the setting is. Unfortunately, now that she has the platinum engagement ring, she wants to buy some matching earrings. Fortunately, I know where to buy them now. We will be giving SUPERBcert some more business soon. Thank you, Mark E |
| Ryan P. NY 5-6-04 | ||
| Hi Barry, I purchased a .74 VS2 E ideal cut diamond from you several months ago. It wasn't a SuperbCert only because it was VG on the symmetry and polish. The light return tests were absolutely amazing (BScope) and I am highly pleased with the diamond. You gave me a fantastic deal on it and I am very pleased even though it wasn't a SuperbCert, but from your Diamond Specials Page. I've attached some pics for you. The diamond is in a 18K white gold Gelin & Abaci tension ring T-006. Thanks again! Ryan P. |
| Andrew in California 5-11-04 | ||
| Dear Barry, I just wanted to let you know that the ring is beautiful and that we were completely blown away as guaranteed. Thanks for all of your help. Best Regards, Andrew C |
| It's Perfect!! 5-20-04 | ||
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Barry and Judah, THE RING IS PERFECT! Thank you so much for all of your hard work and patience. I am quite certain that I called you with questions more times than you could stand, and I thank you for taking the time to explain things to me -- even when you had to explain the same things more than once. I had really high expectations when I was waiting for the ring to arrive, and when it got here, I was thrilled. It was exactly what I wanted it to look like. The Tiffany's solitaire setting is absolutely amazing, and of course, the diamond is the most beautiful diamond I have ever seen. http://www.exceldiamonds.com/-Engagement-Rings-5/Diamond-Solitaire-Engagement-Rings-11/Classic-Diamond-Engagement-Ring-In-Platinum-640.html |
| SuperbCert in Bermuda! 5-25-04 | ||
| Barry took customer service to another level- he went way beyond any of my expectations. From finding the perfect diamonds, to getting them in a custom Vatche setting in less time than it can take for an off the shelf one, to dropping the ring of personally at my JFK hotel at 7:30am on a Sunday, he was amazing! Dealing with him wasn't only the best diamond buying experience I've had, it was the best big purchase experience I've had. Thanks Barry!! BermudaBoy |
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